Frequently asked Questions

Will I receive a conformation of my order?
An order conformation will be emailed to you when your order is placed.

How long will my order take for delivery?
The information below is as advised by our carriers and based on average shipping times to capital cities. Please allow extra time for remote & regional areas.

Location

Delivery Time(business days)

USA

4-7
Australia

6-8

Europe

3-5

Asia

5-15

If I am not satisfied with a book, may I return it?
Yes, you may return orders within 30 days of receipt and receive a refund on the purchase price. Books must be in unused condition. Shipping costs are non-refundable.
Please contact klantenservice@crow.nl or fill in the form on the contactpage

Can I use a Purchase Order?
CROWplatform does not accept purchase orders or bill customers. All orders must be paid for at the time of purchase via credit card.

What if I have other questions about the bookstore or my order?
Please contact klantenservice@crow.nl or fill in the form on the contactpage.